privacy policy

Who we are

This site is published by Maison NAYRA, Cocody Riviera Faya, Abidjan, Côte d’Ivoire (Maisonnayra1@gmail.com). The site address is https://maisonnayra.com.

Data we collect

When you place an order or create an account, we collect the information needed to process your order: name, phone number, delivery address, e-mail, order details and payment reference. This data is used only to prepare, ship and follow up your order, and to answer your requests.

Cookies and analytics

A banner lets you accept or decline non-essential cookies. Only with your consent do we use Google Analytics to measure site traffic, and the Meta (Facebook/Instagram) and TikTok pixels to measure the performance of our posts. You can change your mind at any time via the “Cookies” link in the footer. Cookies essential to the shop (basket, sign-in) do not require consent.

Retention

Order data is kept for as long as needed to manage our relationship and meet accounting obligations. Account data is kept while the account is active.

Sharing

Your data is never sold. It is shared only with the providers needed to deliver your order and host the site.

Your rights

You can access, correct or ask us to delete your data by writing to Maisonnayra1@gmail.com or on WhatsApp at +225 07 99 37 16 65.