Shipping & returns

Shipping times and costs

Every piece is made to order in Abidjan: allow 7 to 15 days between payment confirmation and dispatch, then the shipping time for your destination. For bulk orders, we confirm a lead time based on the quantity.

• Abidjan — 2,000 FCFA
• Côte d’Ivoire, outside Abidjan — 5,000 FCFA
• International (West Africa, Europe, Americas and beyond) — 45,000 FCFA (≈ €69), plus 5 to 12 working days in transit. We confirm the exact cost for your country before you pay.

Returns

Returns are accepted only for a faulty item or a mistake on our part. Made-to-order pieces cannot be returned or exchanged for a change of mind or a sizing error, so please check the size guide on each product page before ordering, or ask us on WhatsApp.

Any return must be reported within 48 hours of delivery , on WhatsApp at +225 07 99 37 16 65 or by e-mail at Maisonnayra1@gmail.com, with your order number and photos of the item.

A question?

WhatsApp: +225 07 99 37 16 65
Phone: +225 07 99 37 16 65 / +225 07 19 64 37 16
E-mail: Maisonnayra1@gmail.com
Address: Cocody Riviera Faya, Abidjan, Côte d’Ivoire